CRM support is a lifeline for you in your time of need. No matter the error or issue, Motii will minimise downtime and get you back in business faster. Get your business back up and running faster. Instead of attempting it yourself, or looking at endless how-to wikis, we can provide you with a quick response to the fix you need while you continue with business
Lower hourly rate & Priority assistance
Out of hours assistance for emergencies
Monthly health check reports
You have access to a team of experts who know your software systems & business processes in detail
Early access to new features
By being a Motii support member you not only get premium support for emergency fixes, but you also get all of your Pipedrive future work at the lower hourly rate.
The Motii support package includes live employee training and system health checks. These reports are often used as guides in Monthly Management meetings.
Learn how to hook up native integrations, educational sessions on features, receive regular tips and tricks on using Pipedrive to your advantage.
PLUS, all future projects with Motii (outside regular support tasks) will get a Support Member discount rate based on their membership
Access to support and upgrades when you need it
Weekend emergency support
Your overall system health check and a monthly report
External Integration health checks
Check, create and review reports and dashboards
Keep your video training manuals up to date
Onboarding for new employees
Advanced duplicate merging and removal
Suggest and implement new features
Motii feedback on system usage
Support for existing Zapier integrations
Import new data & export data
Take full advantage of all the Pipedrive features including; Leadbooster, documents, Marketing Automation, Insight reports and dashboards
Plus, learn more about and implement native integrations like; Xero, Asana, MailChimp and more