Your CRM wasn't built for Trades

Generic CRMs weren’t built for dispatch, quotes, technicians or follow-ups. So your team works around the system, back to text messages, spreadsheets, and sticky notes, because it doesn’t reflect how trades businesses actually run.

Running jobs off text message

Quotes go missing. Technicians arrive at wrong sites. Customers call asking where their job's at. Works fine at 5 jobs a day. Breaks at 50.

$5K quotes sent, never followed up

One missed follow-up a week adds up to a full admin salary in 12 months. Every gap traces back to the same problem: no system to trigger the check-in.

Technicians chasing admin, not billing

Your highest-paid people spend half the day hunting lost emails and customer info. Every one of those hours is an hour they're not on the tools. That's where the margin leaks.

Australia's Pipedrive Platinum Partner

2022 Regional Partner of the Year
Australia & New Zealand
2023 Global Partner of the Year
Worldwide
2024 Regional Partner of the Year
Australia & New Zealand
2025 Regional Partner of the Year
Australia & New Zealand

Proven results

Most CRM projects install software. We build systems trade teams actually use

Over 1000 CRM builds across multiple countries, from solo electricians to multi-division contractors. We've built the pipelines and workflows that keep trades businesses on track.

Book a Demo

CRM Experts for Plumbers, Electricians & HVAC Operators

We configure Pipedrive to run like trades software. Jobs, quotes, technicians, and customers, all in one system your team will actually use.

Job & Quote Pipeline

Track every quote, enquiry, and job from first call to final invoice. Custom pipeline stages that match your actual trades workflow.

Insights you can actually use

See which customers, job types, or channels you win with and where you don’t. No digging. No guesswork. Just clear data to back your decisions.

A clear history of every job

See every interaction emails, calls, tasks in one timeline.So you always know what’s been done and what’s next.

Training & Support

Built around how your team works, not just how the software works, with training and support that makes adoption stick long-term.

Trusted by Trade Businesses Across Australia

From solo electricians to multi-division contractors. Plumbing, solar installer, HVAC, refrigeration, facilities, heating, and more.

Working with Motii has given us the confidence that our expansion plans are underpinned by a world-class Pipedrive setup built specifically for SaaS companies like ourselves

John Croll, Truescope

The setup process was pretty rigorous. We were dealing with 40 different teams, personalities, and systems, so there was a significant amount of consultation required to bring everything together. The support from the team at Motii was unparalleled.

Stephanie Cusack, Stroud Homes

Three Steps to a CRM That Works on Site

No bloated IT projects. No 6-month timelines. We get in, map your process, and build.

1

Book a Consultation

We learn about your jobs, quoting process, and team structure. No pitch. Just questions.

Get Your Plan

Custom CRM strategy for your construction business. Phased approach. Clear deliverables. No surprises.

2

Go Live

Implementation, training, and ongoing support. Your team is selling with confidence.

3

CRM Automation for Trade Businesses

Whether you're a solo tradie or a multi-division contractor, we build CRM systems that manage your jobs, quotes, and customers in one place.