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Zendesk Sell will be retired on 31 August 2027.That may seem a long way off, but CRM migrations take time. The earlier you start planning, the more options you'll have and the less disruption you'll face.
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If you're currently using Zendesk Sell, one of the biggest questions is what happens next. The reality is that every business will need a plan for managing customer records, sales opportunities, reporting and workflows after the Zendesk Sell retirement date.
Starting early helps you:
🚀 Protect customer data
🚀 Reduce business disruption
🚀 Maintain reporting history
🚀 Prepare your team for change
The businesses that start planning now will have a smoother transition later.
Find the best Zendesk Sell Alternative for your businesss
Pipedrive is the strongest option for most Zendesk Sell users. It is easy to adopt, offers strong automation and clear pipeline visibility. It also connects well with the Zendesk Suite. Monday CRM is a solid alternative, while Salesforce is more complex and harder to adopt.
If you're not sure which CRM is the right fit, our team can help you assess your options and choose the best solution for your business.
The retirement of Zendesk Sell is more than a system change. It is a chance to improve how your business operates, sells and serves customers.
Instead of replacing like for like, many businesses are using this moment to remove inefficiencies and build a CRM that supports growth.
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🎙️Free Expert Series; The Zendesk Sell Migration Podcast
Migrating from Zendesk Sell is a big decision, and every business has different requirements. In this free podcast series, our CRM experts break down everything you need to know before choosing your next platform. From understanding the retirement timeline to comparing leading CRM alternatives and planning a successful migration, you'll walk away with practical advice you can actually use.
Still have questions about your business? Every migration is different. If you'd like tailored advice based on your current CRM, integrations and sales process, book a free CRM strategy session with one of our consultants.
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Motii helps growing businesses get more value from their systems, processes and data.
We work with organisations to replace disconnected tools, improve visibility across their operations and implement CRM solutions that teams actually use. If you're moving on from Zendesk Sell, we can help you assess your options, plan your migration and set up a CRM that supports your next stage of growth.
Because replacing software is easy. Improving the way your business works is where the real value comes from.
Don't Wait For The Zendesk Sell Sunset
By understanding your options now, you can avoid rushed decisions, reduce risk and choose a CRM that supports your business long after Zendesk Sell is retired.
Prefer to talk? Call (03) 8595 5155
