• Leading UAE cloud technology provider 
• Specialise in the retail and hospitality industries 
• Assist businesses to migrate to modern technology solutions 
• Represent some of the world’s biggest cloud technology systems 

CHALLENGE

• Wanted small but effective improvements not wholesale changes
• Cloudscape has a lot of experience with Pipedrive 
• They implement complex cloud solutions so are externally tech-savvy 
• Large amounts of existing data that required a light touch so as to maintain its integrity 

SOLUTION

• Upskill senior management so they could get a better understanding of the system 
• Make changes and improvements to dashboards and reporting 
• Surface KPIs to simplify management 
• Refined pipelines and custom fields for easier use 
• Live training sessions and a focus on upskilling already proficient Users 

“We had been using Pipedrive for quite a while but knew we could be doing more with the system. We needed someone to provide expert help. To give us the advice that would really make a difference. Motii outlined the areas where they thought we could make small but effective changes and together we implemented them. It was pain-free and cost-effective." Dhiren Bhati - Cloudscape, Dubai

OUTCOME

• A successful consultation that delivered to the client’s brief 
• Key KPI reports created
• A renewed focus on Activities based selling lifted conversions rates 
• Management now has the skills to adopt and edit the system themselves without relying on outside consultants like Motii 

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