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Case studies

Cloudscape

  • Leading UAE cloud technology provider¬†
  • Specialise in the retail and hospitality industries¬†
  • Assist businesses to migrate to modern technology solutions¬†
  • Represent some of the world‚Äôs biggest cloud technology systems¬†

CHALLENGE

  • Wanted small but effective improvements not wholesale changes
  • Cloudscape has a lot of experience with Pipedrive¬†
  • They implement complex cloud solutions so are externally tech-savvy¬†
  • Large amounts of existing data that required a light touch so as to maintain its integrity¬†

SOLUTION

  • Upskill senior management so they could get a better understanding of the system¬†
  • Make changes and improvements to dashboards and reporting¬†
  • Surface KPIs to simplify management¬†
  • Refined pipelines and custom fields for easier use¬†
  • Live training sessions and a focus on upskilling already proficient Users¬†
Dhiren Bhati of Cloudscape, Dubai. A Motii Pipedrive CRM customer.
“We had been using Pipedrive for quite a while but knew we could be doing more with the system. We needed someone to provide expert help. To give us the advice that would really make a difference. Motii outlined the areas where they thought we could make small but effective changes and together we implemented them. It was pain-free and cost-effective." Dhiren Bhati - Cloudscape, Dubai


OUTCOME

  • A successful consultation that delivered to the client‚Äôs brief¬†
  • Key KPI reports created
  • A renewed focus on Activities based selling lifted conversions rates¬†
  • Management now has the skills to adopt and edit the system themselves without relying on outside consultants like Motii¬†

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Company profile

Cloudscape

Location
Dubai, UAE
Industry
Cloud Technology
Company size
10-20 employees
Key features
Upskill existing users, dashboards and reporting, system simplification, live training, expert advice

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How not having a CRM can negatively impact your business

In this article, we discuss how a Customer Relationship Management (CRM) system is one of the top tools that your small business can implement and leverage to scale up your business and obtain incredible growth. Without this essential software, you run the risk of your business losing out big.

Ben Fuller

Co-founder at Motii

Why should I implement Pipedrive CRM in my business?

CRM software has proven to be a beneficial technology for businesses to increase their revenue, enhance customer retention and loyalty, improve sales teams' productivity, and empower them to provide better customer service. Your marketing team is not left out; CRM also helps to improve the effectiveness of your marketing campaigns. 

Ben Fuller

Co-founder at Motii

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