Case studies

Cloudscape

  • Leading UAE cloud technology provider 
  • Specialise in the retail and hospitality industries 
  • Assist businesses to migrate to modern technology solutions 
  • Represent some of the world’s biggest cloud technology systems 

CHALLENGE

  • Wanted small but effective improvements not wholesale changes
  • Cloudscape has a lot of experience with Pipedrive 
  • They implement complex cloud solutions so are externally tech-savvy 
  • Large amounts of existing data that required a light touch so as to maintain its integrity 

SOLUTION

  • Upskill senior management so they could get a better understanding of the system 
  • Make changes and improvements to dashboards and reporting 
  • Surface KPIs to simplify management 
  • Refined pipelines and custom fields for easier use 
  • Live training sessions and a focus on upskilling already proficient Users 
Dhiren Bhati of Cloudscape, Dubai. A Motii Pipedrive CRM customer.
“We had been using Pipedrive for quite a while but knew we could be doing more with the system. We needed someone to provide expert help. To give us the advice that would really make a difference. Motii outlined the areas where they thought we could make small but effective changes and together we implemented them. It was pain-free and cost-effective." Dhiren Bhati - Cloudscape, Dubai


OUTCOME

  • A successful consultation that delivered to the client’s brief 
  • Key KPI reports created
  • A renewed focus on Activities based selling lifted conversions rates 
  • Management now has the skills to adopt and edit the system themselves without relying on outside consultants like Motii 

Back to Case studies

Company profile

Cloudscape

Location
Dubai, UAE
Industry
Cloud Technology
Company size
10-20 employees
Key features
Upskill existing users, dashboards and reporting, system simplification, live training, expert advice

Latest updates

How to ensure success of a CRM project

Today’s business environment is more competitive than at any time in the past. Your customers likely have more choice than they did 5-years ago. And far more choice than they did back in the olden days, before the internet. What must you do to prepare for success?

Ben Fuller

Co-founder at Motii

Is Dirty Data The Death Of A CRM?

Here's how to avoid dirty data seeping into your CRM and undoing all the hard work and money you've spent on your systems.

Ben Fuller

Co-founder at Motii

Speak to us and begin your growth journey today