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Case studies

Cloudscape

  • Leading UAE cloud technology provider¬†
  • Specialise in the retail and hospitality industries¬†
  • Assist businesses to migrate to modern technology solutions¬†
  • Represent some of the world‚Äôs biggest cloud technology systems¬†

CHALLENGE

  • Wanted small but effective improvements not wholesale changes
  • Cloudscape has a lot of experience with Pipedrive¬†
  • They implement complex cloud solutions so are externally tech-savvy¬†
  • Large amounts of existing data that required a light touch so as to maintain its integrity¬†

SOLUTION

  • Upskill senior management so they could get a better understanding of the system¬†
  • Make changes and improvements to dashboards and reporting¬†
  • Surface KPIs to simplify management¬†
  • Refined pipelines and custom fields for easier use¬†
  • Live training sessions and a focus on upskilling already proficient Users¬†
Dhiren Bhati of Cloudscape, Dubai. A Motii Pipedrive CRM customer.
“We had been using Pipedrive for quite a while but knew we could be doing more with the system. We needed someone to provide expert help. To give us the advice that would really make a difference. Motii outlined the areas where they thought we could make small but effective changes and together we implemented them. It was pain-free and cost-effective." Dhiren Bhati - Cloudscape, Dubai


OUTCOME

  • A successful consultation that delivered to the client‚Äôs brief¬†
  • Key KPI reports created
  • A renewed focus on Activities based selling lifted conversions rates¬†
  • Management now has the skills to adopt and edit the system themselves without relying on outside consultants like Motii¬†

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Company profile

Cloudscape

Location
Dubai, UAE
Industry
Cloud Technology
Company size
10-20 employees
Key features
Upskill existing users, dashboards and reporting, system simplification, live training, expert advice

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