Support

Frequently Asked Questions

FAQ

What is Motii?

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Motii is a Real Estate specific CRM built on top of Pipedrive - the world’s easiest to use CRM. We have made changes to the standard Pipedrive so that it works for your industry. We also partner with some of the best in breed marketing, telephony, reporting and signing platforms to provide a seamless Real Estate experience. Motii is Real Estate that is powered by Pipedrive

Who is Motii?

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Motii is a fast growing team founded by Real Estate and technology professionals Ben Fuller and Amber Holmes. You can find out more and discover who's who  in the Motii zoo over on our company page.

Is Motii available in my country or region?

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Motii is customised for Real Estate for the European, North American, Australia and Asian markets

Where is Motii based?

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Motii services North American, Europe and Asia from our Australian headquarters. But we have support and development staff in Europe, the Americas and Asia.

Can I import data from my current CRM?

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Yes. This is one of the main tasks Motii performs for our clients during the implementation phase. Our experienced team of data ninjas takes your data and transforms it into something of beauty inside Pipedrive  

How long does a Motii implementation take?

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Implementation times can vary. For a simple plug-and-play for a small business it can be as quick as 48-hours. Large teams of 50+ with a CRM-to-CRM data migration can take 2 weeks to a month (including training)

Is Motii a Pipedrive company?

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Motii is a private company and a Pipedrive Elite-Level Partner. We are separate from Pipedrive and offer the the Pipedrive product as our core-solution. But Motii has changed and tailored Pipedrive specifically for the Real Estate, business broking and investing/wholesaling markets

How long has Motii been operating?

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Motii has been running since 2017 and since then has serviced hundreds of clients worldwide. From teams of one to multi-locations teams of 100+ we have experience across all types of Real Estate.

FAQ - Real Estate

Does Motii specialise in Real Estate?

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Yes. Motii have been Pipedrive partners for years and we really saw the potential it offered to Real Estate agents.  With just a few tweaks it would be a Real Estate agent's secret weapon. So we invested in missing pieces to provide you with the best Real Estate CRM on the market. We listened to our clients, used our Real Estate background and worked with Pipedrive to give you the system you need to succeed faster, and easier.

What is the Motii Listings Manager?

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Pick any of your favourite portals: Zoopla, RightMove.uk, Zillow, realestate.com.au, Domain and more. Motii’s listings manager allows you easy uploading to the portals and, most importantly, enquiries from prospects come straight into your system. No more copying and pasting from emails - simple!

Does Motii offer a mobile app?

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Yes. Pipedrive’s award-winning mobile app is best in class. It is a pleasure to use and saves time and increases productivity. Best of all, you’ll never miss a lead.

Are sales reports available?

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Yes. Motii builds beautiful internal sales reports for your team. You can track average sale value, sales by agent, sales by time range, new leads, listings and more.

My vendors want weekly reports. Is this possible?

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Yes. With Motii you can schedule your vendors to receive reports automatically (daily, weekly or monthly). Or if you’re after a bit more control, you can set a reminder so you can review the report before sending it.

Which niches in Real Estate does Motii work with?

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We work with residential, commercial, wholesaler/investor as well as business brokers.

FAQ - Automations

Does Motii allow me to automate tasks?

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Yes. You can automate just about anything, within reason. Motii’s clients use our automations to remind them of contract due dates, auto-update commission amounts, change deal values and sold prices. Update the status of properties for sale, create tasks dependent on sales stage. You can auto assign task to others and more

What is the Motii Wizard?

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The wizard is the background work that Motii has done to Pipedrive so you don’t have to. Technically it is an API layer that we have developed so we can leverage the full-power of Pipedrive and other systems for Real Estate.

Why are automations important?

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Does your sales team complain about spending too much time on repetitive tasks, like creating follow-up activities one by one or having to manually send emails to prospects? If so, automations are the answer. Motii can create automated workflows so your team doesn’t have to do those mundane tasks, that, let’s face it, never really get done

What are the main reasons to adopt automations?

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Automations quickly and easily increase productivity and efficiency. Nobody like entering manual data for hours on end. By introducing automations you’ll see staff job-satisfaction grow, data accuracy increase and most importantly sales begin to skyrocket

Can I automate my marketing?

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Some of the biggest time-saving are found in automating marketing. Say you have a lead. Statistics shows that on average it takes 8 touches to convert them into a qualified prospect. More if it is a listing you’re chasing. By automating some or aloof this process it allows your company to have a conversation with the prospect without the tedious crafting and sending of emails and SMS

FAQ - Integrations

Who are Motii’s integration partners?

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Motii has built our own platform and integrations to Pipedrive and others systems which makes everything feel like a single system. Our own integrations include Listings Manager and our Wizard. Motii also teams with best-in-breed software to deliver a comprehensive Real Estate platform. We work with JustCall.io for telephony, Autopilot for marketing automation, LastPass for security, Embark for open homes, Zapier for integrations, and of course Pipedrive the worlds leading visual, easy to use CRM.

Marketing is important to me. Does Motii make it easy?

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With Motii’s customised for Real Estate deep-integration of Autopilot (class leading marketing automation tool), you’re able to send targeted SMS and emails niche groups of contacts. Sudden price drop notification? It takes seconds with Motii.

What about digital signing tools?

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Motii offers a seamless digital signing experience. We have integrated SignEasy into Pipedrive so that everything is perfect. Contracts, reservation forms, options and NDAs are completed and sent to your prospects with the press of a button.

Does Motii allow SMS and phone call to be made directly out of the system?

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Yes. You can phone prospects via the computer directly from their contact record. The phne call is recorded straight into the system. You can also SMS from the system and have the SMS record as a completed task. Super-charge your productivity today

How do the integrations work with Motii?

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All of our integrations are native and are deeper and more robust than just sticking 2 pieces of software together with some API glue. They are customised for Real Estate and tailored to work best with Pipedrive and each other. It means you spend all of your time in Pipedrive landing more sales which the technology does the work in the background.

FAQ - Support

How does Motii support its clients?

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Motii has support in Australia, Asia and Europe and cover all these locations plus the US timezones.

How do I contact support?

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You can contact Motii support via: Email, SMS, WhatsApp, Facebook and Chatbot. Phone support is available by appointment.

I notice that Pipedrive also offer support. When should I contact Motii and when should I contact Pipedrive?

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Pipedrive provide technical support for the CRM. If there is an issue you can check status.pipedrive.com for more information or reach out to their 24/7 chat support. Motii is your frontline support for ‘how to’ on how to use your system. For example, creating filters or updating an automation.

How much does Motii support cost?

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Most of our clients are on support contracts that allow for a fixed number of hours per month of support. Additional hours are billed at our hourly rate which varies depending on which support package you are on.

How much does Pipedrive support cost?

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Pipedrive support is free of charge via their chat widget.

FAQ - Business Brokers CRM

Is Motii affordable?

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Motii offers a plug-and-play solution for US based wholesalers and investors. We know your industry and know what it takes to get you started. Prices from $499.

Does Motii specialise in Wholesaling/Investor/Land Sales Real Estate in the US?

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Yes. Motii has worked closely with some of the most successful flippers, investors, wholesalers and land sharks in the US. Our system is based on their experience and success.

What about digital signing tools?

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Motii offers a seamless digital signing experience. We have integrated SignEasy into Pipedrive so that everything is perfect. Contracts, reservation forms, options and NDAs are completed and sent to your prospects with the press of a button

I do mass-marketing via SMS and email - does Motii make it easy?

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So easy. You can simply build a list of targets with the system and easily hit them with a mass-SMS when a lot gets added to your inventory. The same with email. Sell your land and contracts faster and easier with Motii

What about long term nurturing via email marketing and SMS?

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With Motii’s customised for real estate deep-integration of Autopilot (class leading marketing automation tool), you’re able to send targeted SMS and emails niche groups of contacts. Sudden price drop notification? It takes seconds with Motii.

Does Motii allow SMS and phone call to be made directly out of the system?

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Yes. You can phone prospects via the computer directly from their contact record. The phne call is recorded straight into the system. You can also SMS from the system and have the SMS record as a completed task. Super-charge your productivity today

What is the Motii Wizard?

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The wizard is the background work that Motii has done to Pipedrive so you don’t have to. Technically it is an API layer that we have developed so we can leverage the full-power of Pipedrive and other systems for US-based investors, wholesalers and flippers.

Does Motii offer a mobile app?

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Yes. Pipedrive’s award winning mobile app is best in class. It is a pleasure to use and saves time and increases productivity. Best of all, you’ll never miss an opportunity to make money

Are sales reports available?

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Motii build beautiful internal sales reports for you and your team. Click here for a real life wholesaler example

FAQ - Wholesalers / Investors

Is Motii affordable?

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Motii offers a plug-and-play solution for US based wholesalers and investors. We know your industry and know what it takes to get you started. Prices from $499.

Does Motii specialise in Wholesaling/Investor/Land Sales Real Estate in the US?

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Yes. Motii has worked closely with some of the most successful flippers, investors, wholesalers and land sharks in the US. Our system is based on their experience and success.

What about digital signing tools?

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Motii offers a seamless digital signing experience. We have integrated SignEasy into Pipedrive so that everything is perfect. Contracts, reservation forms, options and NDAs are completed and sent to your prospects with the press of a button.

I do mass-marketing via SMS and email - does Motii make it easy?

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So easy. You can simply build a list of targets with the system and easily hit them with a mass-SMS when a lot gets added to your inventory. The same with email. Sell your land and contracts faster and easier with Motii.

What about long term nurturing via email marketing and SMS?

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With Motii’s customised for Real Estate deep-integration of Autopilot (class leading marketing automation tool), you’re able to send targeted SMS and emails niche groups of contacts. Sudden price drop notification? It takes seconds with Motii

Does Motii allow SMS and phone call to be made directly out of the system?

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Yes. You can phone prospects via the computer directly from their contact record. The phne call is recorded straight into the system. You can also SMS from the system and have the SMS record as a completed task. Super-charge your productivity today

What is the Motii Wizard?

keyboard_arrow_down

The wizard is the background work that Motii has done to Pipedrive so you don’t have to. Technically it is an API layer that we have developed so we can leverage the full-power of Pipedrive and other systems for US-based investors, wholesalers and flippers.

Does Motii offer a mobile app?

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Yes. Pipedrive’s award winning mobile app is best in class. It is a pleasure to use and saves time and increases productivity. Best of all, you’ll never miss an opportunity to make money

Are sales reports available?

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Yes. Motii build beautiful internal sales reports for you and your team.

What about integration to other systems I use?

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Motii has either already completed these integration or can use Zapier to perform custom integration for you. Systems like BDX, Mojo Dialler, bulk-mailers and more are all systems Motii has experience with.

FAQ - Contact

Where is Motii based?

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Motii services Australia, North American, Europe and Asia from our Australian headquarters. But we have support and development staff in Europe, the Americas and Asia.

Is Motii a Pipedrive company? Or do you work for Pipedrive?

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Motii is a private company and a Pipedrive Elite-Level Partner. We partner with Pipedrive and offer the Pipedrive product as our core-solution. But Motii has tailored Pipedrive specifically for the real estate, business broking and investing/wholesaling markets. Pipedrive and Motii are good friends.

How long has Motii been operating?

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Motii has been running since 2017 and since then has serviced hundreds of clients worldwide. From teams of one to multi-locations teams of 100+ we have experience across all types of real estate.

What size of clients does Motii service?

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We work with customers ranging in size from single-person operations to teams of more than 50 working across multiple offices.

I want to arrange a consultation. What is the best way to do this?

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You can click on this link and book a free 30-minute consultation via Zoom or Google Meet Motii will take you through the system.

Mission

We believe CRM is no longer enough - Motii exists to instill performance culture through technology and training that produces revolutionary sales experiences and makes your business unbeatable.

Latest updates

11 signs you need a CRM

Running a Real Estate business is no easy task, so when do you know it's time to dive into a better CRM system? Check this out.

Ben Fuller

Co-founder at Motii

Motii Saddles up to ride Pipedrive’s new Unicorn

Buckle up, because we get to join Pipedrive on this amazing unicorn ride as they reach even greater heights. And here is how it will benefit you!

Amber Holmes

Co-founder at Motii

Start your journey to sales disruption today

Book a call and let's talk about the future of your business.