Here Are Some Reasons Why Large Companies Benefit from Using Pipedrive CRM
Customer relationship management (CRM) software is a tool that companies of all sizes need to store, manage, and analyse customer data and interactions to provide a better customer experience.
Before introducing CRM technology, many companies employed cumbersome methods of storing customer data, like Excel spreadsheets. Today, however, businesses leverage CRM technology to streamline their sales process.
Pipedrive CRM, in particular, has become one of the best CRMs businesses use in the APAC region and beyond. It has many features that make it easy to use and effective.
Pipedrive CRM is highly rated by many companies all over the world. Here are some of the benefits it offers that make it number one worldwide:
Better Management of the Sales Process
Pipedrive CRM is a tool that enables you to document your entire sales process, including the activities in each step. As a result, your sales reps will know exactly what to do, and new hires can catch up quickly.
Pipedrive CRM also reduces the amount of time sales reps spend on administrative and time-consuming tasks like typing to help them focus on the actual selling.
Pipedrive also offers an AI-powered sales assistant that recommends tips based on customer data to improve your performance.
Smart Contact Data is another important feature of Pipedrive CRM that contributes to sales process efficiency. It helps you find more information about a prospect and provides insights on how to structure your campaign to move the prospect further along your pipeline.
Pipeline Management and Improved Visibility
To effectively manage your pipeline, you need a solution that gives you control over your assignments and sales activities while also providing a visual depiction of each stage of the pipeline. This is where Pipedrive CRM comes in.
The principal view of the Pipedrive CRM is the pipeline. It’s a simple, visually appealing interface that encourages you to take necessary actions and stay on top of your sales process. Also, you can create and customise as many pipelines as you want, each with its unique stages.
With the Pipedrive Pipeline Management tool, you can effectively prioritise your tasks and deliver timely campaigns. See the Pipedrive Pipeline interface in the image below:
Pipedrive’s Pipeline Management tool also features other tools like activity-tracking and insights to help you seamlessly track your progress and make necessary adjustments to meet your bottom line.
Improved and Easy Collaboration
Pipedrive is a cloud-based CRM that makes it easy for authorised personnel to collaborate and work together to achieve a common goal. Collaboration aids transparency within your organisation. This means that every authorised employee will be able to see all the interactions between your company and customers. This transparency will help your team maintain a consistent brand voice and gain a better understanding of how to present the company to potential prospects.
Additionally, Pipedrive aids in the transfer of leads or prospects between sales teams because each sales rep is armed with information about the lead. This seamless flow, facilitated by the collaborative feature of Pipedrive, contributes to a better customer experience.
Also, members of your sales teams can communicate with each other by sending notes or tagging each other on projects— all in one platform.
Data-driven insights can help you make informed decisions about your business for sustainable growth. The Pipedrive Insights feature empowers your sales team through an interactive dashboard that helps them identify winning patterns in your marketing strategy and improve their workflow.
Pipedrive Sales Dashboards are a salesperson’s sixth sense. It can display relevant metrics (like win rates and average deal size) in graphs, tables, or charts to assist sales reps in identifying bottlenecks before they derail your deals.
Additionally, the Pipedrive Insights feature gives managers a real-time overview of each sales rep's performance, making it easier to track their progress and spot areas for improvement. On the same Pipedrive CRM, managers can also compare the output of their reps to business goals and KPIs and make adjustments where necessary.
Essentially, Pipedrive Insights helps you continuously improve your sales process and activities, based on collected data, to achieve your business goals and meet the bottom line.
Customisable and Scales with Business Growth
Every company is unique. So, it’s important to have a CRM like Pipedrive that you can customise to your specific brand needs and workflows. Pipedrive allows you to customise your company's metrics, product catalogue, pipeline stages, and more.
Pipedrive is also an effective CRM that is highly scalable. This means that the software supports your business' growth. So you don’t need another CRM when your business scales up. In fact, Pipedrive provides so many features that help large companies handle all the traffic that comes with growth.
From pipeline management to sales integration and automation features, Pipedrive has all it takes to support your scaling business and manage your sales process as it increases in capacity.
Pipedrive CRM is your trusted sales sidekick that empowers your sales rep with the ability to effectively manage your sales process.
Your company can make a move to implement Pipedrive CRM today. All you need are Pipedrive experts like Motii that can help you get started. Motii is dedicated to helping your company thrive and soar above the competition by helping you adopt Pipedrive CRM seamlessly. Reach out to us today to get the most out of Pipedrive CRM.
In this article, we discuss how a Customer Relationship Management (CRM) system is one of the top tools that your small business can implement and leverage to scale up your business and obtain incredible growth. Without this essential software, you run the risk of your business losing out big.
CRM software has proven to be a beneficial technology for businesses to increase their revenue, enhance customer retention and loyalty, improve sales teams' productivity, and empower them to provide better customer service. Your marketing team is not left out; CRM also helps to improve the effectiveness of your marketing campaigns.