Zendesk Sell vs Pipedrive: An Honest Comparison for Business Owners
Zendesk Sell is retiring in August 2027. Compare it honestly with Pipedrive, feature by feature, and find out if your migration could be an upgrade.

Let's face it, good salespeople are an investment. In Australia, a skilled sales rep can easily set you back AU$100,000 to AU$150,000 per year. And that's not even including the additional costs of recruitment fees and training programs.
Could an administrative assistant help free up your time? Let’s crunch those numbers. On average, hiring a general in-house administrative assistant will cost $34.76/hour ($5500/month). That is $67K/year without factoring in benefits, training, recruitment etc.
Either option is a significant investment! But what if you could significantly reduce these costs while simultaneously boosting your sales output?
Believe it or not, automation in your CRM can be the key to unlocking this double benefit.
What Is Automation?
Imagine never having to manually send follow-up emails, schedule appointments, or update your CRM system. CRM automations are like smart assistants for your sales team, automatically handling repetitive tasks within Pipedrive. They leverage technology to streamline repetitive tasks within your sales process. This frees up your valuable sales reps to focus on what they do best: building relationships and closing deals.
Why Pipedrive?
Motii's automation solutions are designed to work seamlessly with Pipedrive, the leading CRM platform known for its user-friendly interface and powerful sales management features. By integrating automation with Pipedrive, you gain a centralised hub for all your sales data and activities. This allows you to:
Here's a range of automation options we offer, from the foundational to the truly transformative:
By investing in automation, you can expect to see a significant return on investment (ROI) through:
While automation offers a wealth of benefits, it's important to remember it's a journey, not a destination. Don't feel pressured to automate everything at once.
The key to successful sales automation is a step-by-step approach. Start by identifying the most critical pain points in your sales process. These are the areas where repetitive tasks are eating into valuable time or communication inconsistencies are hindering progress.
Here's a real-world example: I recently spoke with a highly successful homebuilder client. Their primary goal was to enforce process and homogenise communication across their network of franchisees.
Instead of diving headfirst into a complex automation strategy, they took a targeted approach. They identified the single most important step in their sales process, the most impactful reminder for their reps, and the most crucial email template for client communication. By automating these core elements, they streamlined their process and ensured consistent messaging across the board.
This incremental approach allowed them to experience the power of automation without feeling overwhelmed by the technology. As they saw the positive results, they were then able to confidently explore and implement additional automations.
At Motii, we don't offer a one-size-fits-all approach. Instead, we work with you to identify your specific sales pain points and tailor our tools to address them directly. Schedule a free consultation with Motii today and discover how we can help you identify the most impactful automation opportunities for your specific business.
We'll help you streamline your sales process, boost productivity, and ultimately, save you money.
Latest updates
Zendesk Sell is retiring in August 2027. Compare it honestly with Pipedrive, feature by feature, and find out if your migration could be an upgrade.
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