MEET HENRII
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FIN + YOUR TEAM
We spoke to Australian businesses about where they want AI involved in customer conversations, and where they don’t.
The message was clear: use AI for defined, repeatable interactions. Keep people involved when trust, expertise and judgement matter.
Lorem ipsum dolor sit amet. Most teams just hand you a login. Motii configures, connects, automate, and trains so [Partner] earns its place in the stack.
Certified partner expertise — Motii knows [Partner]'s limits and the Pipedrive patterns that unlock them.
Connected by design — mapped to real fields, stages, and triggers.
Adoption, not install-and-leave — MotiiCare so the team actually uses it after go-live.
Scoped for your industry — construction, SaaS, property, manufacturing, finance patterns Motii already ships.
Lorem ipsum dolor sit amet. Most teams just hand you a login. Motii configures, connects, automate, and trains so [Partner] earns its place in the stack.
Certified partner expertise — Motii knows [Partner]'s limits and the Pipedrive patterns that unlock them.
Connected by design — mapped to real fields, stages, and triggers.
Adoption, not install-and-leave — MotiiCare so the team actually uses it after go-live.
Scoped for your industry — construction, SaaS, property, manufacturing, finance patterns Motii already ships.
LESS REPETITION. MORE CAPACITY.
Fin can take care of questions with straightforward answers, giving your experienced people more time for the conversations where their knowledge actually adds value.
Book a DemoFIN + YOUR SYSTEMS
“Where is my order?”
“I've lost my password.”
Often, the answer already exists in your CRM or another system. Fin becomes more useful when the right customer data, knowledge and workflows are connected behind it.
Lorem ipsum dolor sit amet. Most teams just hand you a login. Motii configures, connects, automate, and trains so [Partner] earns its place in the stack.
Certified partner expertise — Motii knows [Partner]'s limits and the Pipedrive patterns that unlock them.
Connected by design — mapped to real fields, stages, and triggers.
Adoption, not install-and-leave — MotiiCare so the team actually uses it after go-live.
Scoped for your industry — construction, SaaS, property, manufacturing, finance patterns Motii already ships.
THE MOTII PLAYBOOK
95% of Support Queries Resolved by AI Customer Service
Uncover how in this episode of the Motii Playbook.
WHY MOTII
We help connect the knowledge, systems and processes Fin needs to work effectively, while defining where AI should act and where your people should step in.
Fin Setup • Knowledge • Integrations • Workflows
Lorem ipsum dolor sit amet. Most teams just hand you a login. Motii configures, connects, automate, and trains so [Partner] earns its place in the stack.
Certified partner expertise — Motii knows [Partner]'s limits and the Pipedrive patterns that unlock them.
Connected by design — mapped to real fields, stages, and triggers.
Adoption, not install-and-leave — MotiiCare so the team actually uses it after go-live.
Scoped for your industry — construction, SaaS, property, manufacturing, finance patterns Motii already ships.
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COULD FIN WORK FOR YOUR TEAM?
Not every customer interaction needs AI. We’ll help you identify where Fin could save your team time, improve the customer experience and take repetitive work off their plate.Fill out the form and we’ll explore what makes sense for your business.
Prefer to chat? Book a free 15-minute scoping call with our team.
FAQ
Fin is Intercom’s AI Agent for customer service. It uses your business knowledge to answer customer questions, resolve requests and support customers across the service journey.
Fin can answer common questions, qualify enquiries, handle repeatable requests, follow up and route conversations to the right person when human input is needed.
Yes. Fin can become more useful when connected with the systems and information behind your customer experience. Motii can help connect your CRM, knowledge, workflows and other tools so Fin has the right information to work with.
No. The goal is to let AI handle suitable, repeatable interactions while your people stay involved where trust, expertise and judgement matter. This reflects what Motii found when researching where Australian businesses want AI involved in customer conversations.
Yes. Motii can help you identify where Fin fits, prepare your knowledge and data, configure workflows and integrations, define human handovers and optimise the experience over time.
Start by looking at the questions your team answers repeatedly, where those answers currently live and which conversations genuinely need human expertise. Motii can help you identify what’s worth putting in Fin’s hands and what’s better left with your team. The Human in the Loop — Motii R…
