MotiiCare Keeps You Optimised As You Grow

Keeps your system optimised, boosting sales, and simplifying interactions. We offer expert guidance, feature implementation, data cleanliness, and continuous updates, ensuring your CRM evolves seamlessly with your business.

Healthly CRM packages

Managed services, support and continuous improvement programs to ensure your CRM is optimised for bes practice and high performance.

Healthy CRM 👟

Ideal for:

Small teams seeking affordable support and Motii’s volume discounts + data logging

POA

Pay Annually for 15% Discount

Includes:

  • Extensive email support
  • 2 hours of technical support
  • Comprehensive Data Coverage

Fit CRM 🏋️

Ideal for:

Growing teams needing hands-on assistance with workflows, data cleanup and tech support

POA

Pay Annually for 15% Discount

Includes:

  • Access to Motii’s enterprise subscriptions & benefits
  • Automation & form assistance
  • De-duplication & data integrity

Strong CRM đź’Ş

Ideal for:

Medium to large businesses requiring priority support, daily data logging and robust data integrity

POA

Pay Annually for 15% Discount

Includes:

  • Priority support & shared senior account manager
  • Increased limits on integrations & automations
  • 5 hours of technical support

Thrive CRM 🏆

Ideal for:

Established organisations with more extensive build and automation needs looking for continuous improvement.

POA

Pay Annually for 15% Discount

Includes:

  • 2 x senior dedicated account managers
  • Monthly progress sprints
  • Strategic account reviews

Support and implementation

Adhoc Technical Support 🛟

Ideal for:

Fast solutions for your tech glitches. Our ad hoc technical support is just a call away for our peace of mind.

$220 AUD / $140 USD per hour

Executive Support/Consulting 🔌

Ideal for:

Here you will gain direct access to seasoned professionals who provide strategic guidance and rapid resolution to your most critical challenges.

$290 AUD /$190 USD per hour

Compare plans

Compare
Plans

Healthy CRM 👟

POA

Fit CRM 🏋️

POA

Strong CRM đź’Ş

POA

Thrive CRM 🏆

POA
FASTER BETTER SERVICE

Email Troubleshooting Support

Priority

Priority

Inclusive Technical Support Hours

2hrs / mo

3hrs / mo

10 hours / month

*Custom hours / month

Dedicated Account Manager

-

-

Shared

2 Seniors

DATA LOGGING AND RECOVERY

Backup frequency ℹ️

Monthly

Weekly

Daily

Daily

FORM INTEGRATION

Cognito form integration with Pipedrive

-

Billed per form creation

Creation of up to 1 forms

Creation of up to 3 Large forms

Access To Cognito Form’s Top-Tier Plan Under Motii’s Volume Subscription

-

AUTOMATION

Automation Integration Software (Zapier+ And Make.Com)***

-

Billed per Zap or Scenario

Creation of up to 3 Zaps or Scenarios

Creation of up to 6 Zaps or Scenarios

Access To Zapier Or Make.Com Top-Tier Plans Under Motii’s Volume Subscription

-

Live Monitoring & Alerts

-

CONTACT VERFICIATION

Email verification - Reduce bounce rates and ensure accurate communication

-

Numverify Alerts - Ensure Client Phone Numbers Are Accurate

-

API SERVICES

Expanded Pipedrive Functionality With Motii Wizard API**

-

Billed per API call

Creation of up to 3 API calls

Creation of up to 15 API calls

Live Monitoring & Alerts

-

DATA HYGIENE

De-duplication - Ensure data integrity and reduce the risk of errors

-

Annual

Bi-annual

Quarterly

DARK WEB MONITORING

Identify Compromised Staff Or Client Data

-

-

ONGOING OPTIMISATION

System Build And Reconfiguration ℹ️

-

-

-

Monthly Continuous Improvement Meetings ℹ️

-

-

AGILE PROJECT MANAGEMENT

Monthly Sprints ℹ️

-

-

-

Transparent Project Tracking ℹ️

-

-

STRATEGIC SUPPORT

Champion Teams Meetings ℹ️

-

-

-

x3 Annual consultations

Strategic account review ℹ️

-

-

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

* mix of form sizes between small medium and large. For example, you cannot have 5 x large forms without additional one-off fees. Max form size = 50 fields. Larger form attract a one-off build premium
** excludes 3rd party integrations via API which are priced on a one-off per project basis
*** excludes large complex level zapier zaps with more than 20 steps which are priced on a one-off per project basis

MANAGED SERVICES

MotiiCare: Managed Service Plans for Growing Businesses

Stay focused on growing your business while our expert team takes care of
ongoing system optimisation, support and maintenance.


Compare our MotiiCare
Plans

Prices in AUD

Healthy

$380 p/m

Ideal for light-touch users wanting system stability, upkeep and peace of mind.

Strong

$1,800 p/m

Designed for growing teams building out automations, users and structure.

Elite

$3,600 p/m

Built for busy teams relying on automation, integrations and performance.

Ultimate

$6,800 p/m

For high-growth teams needing strategic input, rapid optimisation and top-tier support.

MANAGED SERVICES

Included Monthly Service Hours

2

10

20

30

Unused Hour Rollover

0

Up to 5

Up to 10

Up to 15

Onboarding Discovery Call

Expedited Support Queue

VIP

VIP

Dedicated Account Manager

-

Check-In Calls

-

Monthly

Fortnightly

Weekly

Training Sessions per Year

-

1

Up to 2

Up to 4

Independent Data Backup (Pipedrive)

Monthly

Weekly

Daily

Daily

Data Cleanliness (Integrity & De-duplication)

-

Annually

Bi-annually

Quarterly

Full Strategic System Review

Annually

Annually

Bi-annually

Quarterly

Live Monitoring & Alerts

-

-

Make.com or Zapier Hosting

CognitoForms (Webform hosting)

- A 3-month minimum term applies, with 30 days’ notice for cancellation.
- Unused hours roll over to the next month based on MotiiCare plan limits and expire after 30 days if not used.
- Elite plan receive top-tier (VIP) support with same-day response where possible.
- Overage hours are billed at a discounted rate of $190/hr (standard rate is $255/hr).
- A 10% usage buffer is included before overage billing applies.
- Independent Data Backup is provided so records can be recovered beyond Pipedrive’s standard 30-day deletion policy.

SUPPORT & TRAINING

MotiiFlex: On-Demand Expert Support

Need help with something specific? Tap into our experts for one-off tasks, fixes, training or custom solutions - whenever you need it.

Ad-Hoc Support & Discounted Hourly Packs

Standard Rate

By the hour

$255/hr

10 Hour Pack

Valid for 90 Days

$2,200 - ($220/hr)

15 Hour Pack

Valid for 90 Days

$3,150 - ($210/hr)

20 Hour Pack

Valid for 90 Days

$4,000 - ($200/hr)

30 Hour Pack

Valid for 90 Days

$5,850 - ($195/hr)

40 Hour Pack

Valid for 90 Days

$7,600 - ($190/hr)

Training & Consulting

Scoping & Discovery Session

Configuration of a new workflow board aligned to your processes and use case.

$2,200

Full System Review

System assessment and review of integrations, automations, check-up of workflows and enhancement road map.

$5,200

Training Session (Total 60 min)

Live, Online training Session 45 minutes
(allowing 10 min prep / 45 min training / 5 min summary)

$280

Training Bundle

3 x 60min Training sessions

$660 - ($220/session)

Ad-Hoc Support & Discounted Hourly Pack

m

Standard Rate

Valid for 90 Days

$255/hr

10-Hour Pack

Valid for 90 Days

$2,200 p/m ($220/hr)

15-Hour Pack

Valid for 90 Days

$2,200 p/m ($220/hr)

20-Hour Pack

Valid for 90 Days

$4,000 p/m ($200/hr)

40-Hour Pack

Valid for 90 Days

$7,600 p/m ($190/hr)

Consulting + Training

Scoping & Discovery Session

Configuration of a new workflow board aligned to your processes and use case.

$2,200 p/m

Full System Review

System assessment and review- Integration and automation check-up- Workflow, automation, integration and enhancement roadmap

$5,200 p/m

Training Session (60 min)

Training Session 60 minutes(10 min prep/40min training/10min summary)

$280

Training Bundle

3x 60min Training sessions

$660 ($220/session)

Integrations

Motii integrates 3rd party applications to Pipedrive and Monday.com via our existing API client (the Motii Wizard 🧙🏼), leveraging Zapier, Make, Celigo
or building a custom integration.

Pipedrive
JustCall
Aircall
PandaDoc
Monday.com
Active campaign
Active campaign
Active campaign
Xero
Active campaign
Active campaign
Active campaign
Active campaign
Active campaign
Active campaign
Asana
AroFlo
Calendly
Cognito Forms
DocuSign
Gravity Forms
G Suite
Intercom
Mailchimp
Dynamics 360
MYOB
Netsuite
Oracle
SAP
Shopify
Stripe
Timedock
Wordpress
Xero
Xero
Xero
Xero
Xero
Xero
Xero
Xero
Xero
Xero

Testimonials

“Our previous systems made it difficult to track client conversations, sales prospects and files. Motii has changed the company’s approach to client information. They have given our team the tools to become better reps. The salespeople are able to cultivate closer and more meaningful relationships with our clients because the information is easier to access. They all find it hugely empowering.”

Paul Tansley Buch of Byron Byron Bay, Australia