We are a certified Cloudtalk partner
1000+
Stack implementations
4.9 / 5
Client rating
Award-Winning
Partner expertise
Here's the Short Version
What does Motii do as a Cloudtalk Partner?
Motii helps businesses get more from every customer call. We implement CloudTalk, connect it with Pipedrive and automate call logging, follow-up and customer records, so your team spends less time on admin and more time building relationships that lead to sales.
Never miss a customer call
Every CloudTalk call is automatically linked to the right contact in Pipedrive, giving your team a complete customer history.
Smarter CRM integration
Connect Cloudtalk to Pipedrive to automate call loggin, reduce admin and keep your CRM up to date.
Expert CloudTalk implementation
As a Cloudtalk Partner, Motii implements your cloud phone system, integrates your CRM and trains your team.
WHY surfe
AI-powered calling, intelligent routing and crystal-clear conversations help your team respond faster and convert more enquiries.
Native CloudTalk and Pipedrive integration gives your team instant access to customer history on every call.
A scalable cloud phone system with coverage across 160+ markets keeps your team productive wherever business takes you.
Track engagement and performance in one place, with clear visibility into what's working.
Use segmentation and behavioural data to personalise at scale, driven by your pipeline.
Motii implements [Partner] with the right structure, integrations, and automations, so you get long-term value, not just a tool.
How Motii CLients USe Cloudtalk
Motii implements CloudTalk to fit the way your business works. We connect CloudTalk with Pipedrive and your wider technology stack, automating customer conversations, call logging and follow-up so your team spends less time on admin and more time building customer relationships.
Give your team instant access to customer history, previous calls and open deals directly from Pipedrive.
Stop entering the same information twice. CloudTalk automatically updates your CRM as your team works.
Turn customer conversations into tasks, activities and opportunities so every lead has a clear next step.
Who CloudTalk is for
CloudTalk is ideal for sales, customer service and support teams that rely on phone conversations to win and retain customers. It's especially valuable for businesses using Pipedrive or another CRM, helping every call become part of one connected customer journey.
Key Cloudtalk Features
AI Voice Agent
CloudTalk's AI Voice Agent answer calls, qualify enquiries, generate call summaries and create action items automatically, so your team can focus on customers instead of admin.
Real-Time Coaching & Analytics
Monitor calls, coach your team live and track performance with detailed reporting that helps improve customer conversations over time.
Smart Call Routing
Automatically direct callers to the right person using IVR, skill-based routing and intelligent call flows for a faster customer experience.
Power Dialler
Increase outbound productivity by automating the calling process, helping your team connect with more prospects in less time.
WHY MOTII IMPLEMENTS IT
CloudTalk delivers the technology. Motii delivers the implementation. We configure your cloud phone system, connect it with Pipedrive and your wider business systems, and ensure your team is set up for long-term success.
Lorem ipsum dolor sit amet. Most teams just hand you a login. Motii configures, connects, automate, and trains so [Partner] earns its place in the stack.
Certified partner expertise — Motii knows [Partner]'s limits and the Pipedrive patterns that unlock them.
Connected by design — mapped to real fields, stages, and triggers.
Adoption, not install-and-leave — MotiiCare so the team actually uses it after go-live.
Scoped for your industry — construction, SaaS, property, manufacturing, finance patterns Motii already ships.
Configured for your process
We tailor CloudTalk to your sales process, from call routing and permissions to workflows and automations.
Connected with your CRM
We integrate CloudTalk with Pipedrive so every call and customer interaction is automatically connected.
Built for team adoption
Practical training and documentation help your team use CloudTalk confidently from day one.
CONNECTED STACK
CloudTalk works best when it's part of a connected business technology stack. Motii integrates CloudTalk with Pipedrive and your wider business systems, so every call, customer interaction and follow-up flows seamlessly between your CRM, marketing and operations.
Lorem ipsum dolor sit amet. Standalone tools rarely win alone. Show how this partner product feeds itself (and is fed by) Pipedrive and sibling Motii tools. What "connected" means in practice: integer nec odio, praesent libero. Contacts, deal stages, and activity from [Partner] land in Pipedrive; opens, calls, and signed docs flow back so sales always see the full picture before they dial.
What a connected business phone system looks like
When a customer calls, CloudTalk automatically identifies the contact and opens their record in Pipedrive. Every conversation, recording and activity is logged to your CRM, while follow-up tasks and automations keep your sales process moving. The result is one connected customer journey with less manual work and better visibility across your business.
Build your connected sales stack with
Pipedrive
Manage your sales pipeline.
Surfe
Prospect faster with ease.
Fin
Resolve customer enquiries instantly.
Start with a demo. Stay for the results.
See how Motii can implement CloudTalk around your sales process, or start a free Surfe trial and explore the platform at your own pace.
WHAT MOTII DELIVERS
Every CloudTalk implementation follows a proven process. We don't just connect software, we configure it around your sales process, train your team and help you get value from day one.
Lorem ipsum — every Motii partner deployment follows a clear path. Not a login and a wave goodbye. Start or transfer [Partner], connect to Pipedrive, automate first use-case, train and hand over.
Four steps: start or transfer → connect to Pipedrive → automate first use-case → train & hand over.
01
Discover & Plan
We map your sales process, goals and technology stack to design the right CloudTalk implementation.
02
Connect Your Stack
We connect CloudTalk with Pipedrive and your wider sales tools, ensuring data flows where it should.
03
Configure & Automate
Fields, workflows and automations are configured around the way your business sells.
04
Train & S
Your team receives practical training, documentation and optional MotiiCare support to keep everything running smoothly.
Compare
Whether you want to explore ClouldTalk yourself or have it configured around your sales process, here's what each path looks like.
| If you want to… | Free trial (DIY) | With Motii |
|---|---|---|
| Try CloudTalk quickly | Yes | Yes |
| Connect to Pipedrive correctly | Self setup | Motii-configured |
| Automations | Limited | Built for your Business |
| Team training & docs | CloudTalk help centre | Training & documentation |
| Support after launch | No | Optional MotiiCare |
What Our Clients Say
“Motii handled the background work, imported all the clients and history, gave us a step-by-step. It was a walk in the park.”
Ryan. P.A.P. Heating Solutions • Australia
Mailchimp’s intuitive interface makes it easy to build powerful automation flows. When we combine that with the right data, it becomes a scalable way to drive meaningful growth.
FAQ
CloudTalk is an AI-powered cloud phone system that helps businesses make, manage and track customer conversations from anywhere. It combines business calling, SMS, AI features, call recording and analytics in one platform, while integrating with CRMs like Pipedrive to automatically log calls, sync customer information and streamline follow-up. The result is a smarter way to communicate with customers, improve team productivity and grow your business.
Yes. CloudTalk is available to Australian businesses, offering local phone numbers, global calling and integrations with leading CRM platforms like Pipedrive.
Yes. CloudTalk automatically logs inbound and outbound calls, recordings, notes and activities in supported CRMs like Pipedrive, creating a complete customer timeline.
Motii doesn't just implement CloudTalk. We connect it with Pipedrive and your wider technology stack, configure it around your business processes and provide training and ongoing optimisation to help your team get the most from your investment.
Yes. CloudTalk is a cloud-based business phone system that can replace traditional phone systems while providing AI features, automation, reporting and CRM integration.
