Zendesk Sell vs Pipedrive: An Honest Comparison for Business Owners
Zendesk Sell is retiring in August 2027. Compare it honestly with Pipedrive, feature by feature, and find out if your migration could be an upgrade.

SaaS companies need a CRM that is easy-to-use and fully customisable. Pipedrive is the perfect CRM for both big-ticket SaaS companies selling annual, high-value plans or businesses that sell by-the-seat monthly subscription-based plans.
Motii has customised Pipedrive for many SaaS companies and it is one industry in which we do a lot of work. We can take you through our SaaS demo environment and even show you how to customise it to suit your business live on the call. But don't just take our word for it, check out the testimonial from John Croll of Truescope at the bottom of this article.
Here are 12 reasons why Pipedrive is perfect for SaaS companies:
If you're looking for a CRM that is easy to use and fully customisable, reach out to Motii and we'll help you set up Pipedrive for your SaaS business.
Motii was able to produce exactly the system we needed. Their team of developers and automation specialists have eliminated repetitive tasks for our team and their business analysts and data experts have guided us in setting up a system that will stand the test of time. For a SaaS business like us, to have the comfort that our internal systems are so strong gives us even more confidence as we scale.
Motii’s understanding of our industry stood out from the start. Their experience shone through and their confidence in their knowledge and their awareness of our specific company requirements combined to deliver a first-class result.
Motii have been brilliant. The changes to the system have completely transformed our sales and onboarding teams' approaches. The ease of use and intuitive setup has given them more confidence in the system. This translates to better reporting and a deeper analytical understanding of our sales processes
We have a big team and Motii was able to provide customised training for our teams across all our juristrructions
Working with Motii has given us the confidence that our expansion plans are underpinned by a world-class Pipedrive setup built specifically for SaaS companies like ourselves
John Croll, Truescope

Latest updates
Zendesk Sell is retiring in August 2027. Compare it honestly with Pipedrive, feature by feature, and find out if your migration could be an upgrade.
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